Terms of Service.

By creating an account, accessing, or using the Claract platform, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These terms constitute a binding legal agreement between you and Claract, Inc

Claract is offered on an annual subscription basis. Fees are billed in advance and are non-refundable except as required by law. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. Access to the platform and stored documents ends upon cancellation unless otherwise agreed in writing.

Enterprise customers may have custom billing terms, SLAs, and jurisdiction coverage outlined in a separate Master Service Agreement.

You may use Claract solely for the review of residential property management notices, templates, and fee schedules by authorized users within your organization. Each user must have their own account credentials. Sharing credentials across organizations or individuals is prohibited.

Claract provides review guidance only and does not provide legal advice, legal opinions, or compliance certification. Customers are responsible for final notice approval, resident delivery, legal interpretation, and decisions involving legal summons or counsel.

Every Compliance Packet requires explicit human sign-off before it is considered reviewed. Claract does not approve notices for sending. You remain responsible for all final decisions regarding resident communications.

You retain ownership of all documents, notices, lease excerpts, and fee schedules you upload to Claract. Claract does not claim any intellectual property rights in your submitted materials. We obtain only the limited rights necessary to operate the review service, improve our AI models, and comply with legal obligations.

Prohibited uses are defined in our Acceptable Use Policy. Violations may result in immediate account suspension or termination.

Claract makes reasonable efforts to maintain platform availability. However, we do not guarantee uninterrupted access. No SLA is provided unless explicitly contracted in an enterprise agreement. Scheduled maintenance and emergency outages may occur with or without advance notice.

To the maximum extent permitted by law, Claract, Inc and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform, including but not limited to damages for lost profits, lost data, or business interruption.

Claract's total liability for any claim arising under these terms shall not exceed the amount you paid for the subscription in the 12 months preceding the claim.

These Terms of Service are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising under these terms shall be resolved in the state or federal courts located in Delaware.

Claract may modify these terms from time to time. We will notify you of material changes via email or platform notice at least 30 days before they take effect. Your continued use of the platform after changes become effective constitutes acceptance of the revised terms.